Your payment is processed by Paddle.com Market Limited ("Paddle"), which acts as the Merchant of Record and reseller for Listn Flow. This means Paddle handles billing, taxes, and refunds on our behalf. Your card statement will show a charge from Paddle, and your purchase receipt comes from Paddle.
We offer a 14-day money-back guarantee on every Listn Flow Pro payment — your first subscription payment and every renewal. If you request a refund within 14 days of any charge, we'll refund that payment in full, for any reason, with no exceptions and no conditions. Refunds are issued to your original payment method by Paddle and typically appear within 5–10 business days.
Either of these works:
Cancelling stops future renewals; you keep Pro until the end of the period you've already paid for.
Every payment carries its own 14-day money-back guarantee — so each renewal is fully refundable for 14 days after it is charged, on the same no-exceptions, no-conditions basis as your first payment. If more than 14 days have passed since a particular charge, that specific charge falls outside the window; to avoid a future renewal, simply cancel before your next renewal date (see above). And if anything went wrong — a double charge, a technical problem, or an accidental renewal — just email us and we'll make it right.
Listn Flow includes a free trial that requires no payment and no card, so there's nothing to refund for the trial. You only pay if and when you choose to subscribe.
Refunds, cancellations, or anything else: support@listnflow.com. We aim to reply within 1–2 business days.